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Member Service Representative – Permanent Part-time

Are you looking for a career you can be proud of? An employer that cares as much about its employees as it does about its membership? Are you passionate about customer service and want to make a real impact in the lives of the people you serve?

If the answer to these questions is yes, then we are looking for YOU.

Our team is looking for a Permanent Part - Time Member Service Representative.

What is that? As a Member Service Representative, you are the first touch point for our members in the branch. You will assist them with their banking while providing excellent member service. In addition, you will be responsible for providing financial advice, and other administrative duties. What we are really looking for is someone who is at the top of their game. Someone who recognizes that every interaction with a member is an opportunity to have a true impact on the life of a real, hardworking, person that appreciates honest and trustworthy advice and service. An opportunity to help someone reach their goals. An opportunity to encourage someone to dream bigger and grab hold of the life they want.

At Community Savings, we provide a promise and a commitment to provide outstanding service. Our employees provide undivided and individual attention to our members that is accompanied with a "glad to help you" attitude. We continue to rely on our founding principles, "people helping people." We embody the essence of a credit union with our fun and professional culture, and family-like atmosphere.

You could be working for one of the highest paying Credit Unions in British Columbia. We also have one of the best benefits packages in the industry.

We want you to come for the opportunity for a great job, but stay for our team-first mentality, our borderline obsession with member service excellence, our commitment to life-long learning, and the chance to make a real difference.

Job Type: Permanent Part-time

Location:Victoria, Quadra Street

Schedule: Mon to Fri - 11:00 AM - 3:00 PM 

Hours: Minimum 20 hours/week and provide additional hours to cover sickness, vacation, plus other times at the branch discretion.

Compensation: $27.53/ hour base salary + 13% RRSP contribution by the employer + Extended health benefits + Other financial perks such as a free account and other perks, reduced rates on personal loans, line of credits, mortgages, and VisaCard, and no-interest loans to buy computers or fitness equipment for home use + access to extensive technical skills and personal development content.

A little more about us: 
Community Savings Credit Union is the largest fully-unionized credit union in British Columbia. We were founded in 1944 by a group of hard-working individuals that believed everyone deserved a fair opportunity to pursue their dreams. That mission is as true today as it was in 1944. We’re unionized by choice and are proud of our relationship with MoveUp. 

Basic Role Qualifications:

  • Grade 12 plus a minimum of 12 - 15 months experience as a full service teller or Member Service Representative with a financial institution. OR,
  • An equivalent combination of education and experience.

If you're passionate about your community, adore making an impact, thrive in a fast-paced environment and want to make a difference, you can send your resume and cover letter to: hr@comsavings.com referencing “Member Service Representative (Permanent, Part-time)” in the subject line.