Benefits of Switching

1. Full range of banking products & service

Switching to Community Savings is a financially sound decision. We offer all the products and services British Columbians expect from a financial institution. For both personal and business needs, we provide access to chequing and savings accounts, term deposits, credit cards, loans, mortgages, mutual funds*, registered retirement plans, and much more.

2. Strength of our size

At Community Savings we take pride in the fact that we are smaller. We wouldn't have it any other way. By staying small, our members are able to receive personal service that just can't be found at big financial institutions. We know most of our members by name. When you call us during business hours, a live person answers the phone. As a financial institution, we are able to better serve your needs because we actually take the time to get to know you as a person. As a result, you will receive personal service from knowledgeable staff who truly understands your financial needs.

The big banks like to focus on the fact that they have lots of branches to serve you. However, these branches, most of which you will probably never visit, cost money to maintain. This cost is one of the reasons banks have extremely tight lending models and high fees. By contrast, Community Savings has chosen to focus only on six neighbourhoods. This strategy allows us to have lower fees, more favourable lending models, and personal service.

3. Convenience of a large ATM network

Community Savings belongs to the 2nd largest ATM network in B.C. As a member, you can use any of the 2,400 machines bearing the Exchange or AccuLink logo as if they are Community Savings ATMs. You can even use any of the deposit-taking ATMs on the Exchange/AccuLink network to make deposits into your Community Savings account. In addition, members have access to over 500,000 ATMs world-wide through Interac, PLUS, and CIRRUS and to over 400,000 direct payment terminals in Canada. More

4. Unique in-branch design

Many of our branches have been redesigned to provide a superior banking experience. Rarely do you have to wait in line and the majority of our branches have replaced service counters with desks, privacy dividers, and chairs. This in-branch experience provides a comfortable and private environment for you to do your banking.

5. Free buyer protection & extended warranty

Members receive free insurance on most items purchased with a cheque or Member Card for 90 days from being lost, stolen, broken or destroyed. Members can also double the Canadian warranty up to an additional year on most purchases made with cheque or Member Card. Please visit a branch for details.

6. Helpful Hands Program

If you start finding it difficult to keep up with monthly bill payments, our free Helpful Hands Program may be able to help you get beyond the struggle, so that you can start feeling good about your finances. As a member, you are not alone. We will be there to help you.

7. Innovations

Credit unions were the first Canadian financial institutions to offer consumer loans, automated teller machines, electronic payment cards, and daily interest savings accounts. In fact, Community Savings was the first financial institution in Canada to offer Internet banking. From Me-to-Me Transfers to the Elevator Term Deposit , as a Community Savings member you will have access to innovative technologies and progressive financial products.

8. Benefits your community

As a Community Savings member you’ll be helping to support local charities and causes. In addition, important decisions are made locally, not at a distant head office. Profits stay local and are shared amongst the member – in the form of interest on deposits and affordable loans. More

9. Local ownership

The fundamental principle of credit unions is democratic ownership. Regardless of the size of your deposits each member gets one vote. As a member of Community Savings Credit Union, you are able to help set the direction, priorities, and share the rewards of membership.

10. Deposit insurance

B.C. Credit Union Deposits are 100% guaranteed by the Credit Union Deposit Insurance Corporation of British Columbia. Visit for more information.



Once you’re ready to make the move, we’ll take care of everything with our Carefree Switch Service. To save you time, we'll help transfer your pre-authorized payments, direct deposits, and payroll. We can even help you close your existing accounts. Learn more


*Mutual funds are offered through Credential Asset Management Inc. Commissions, trailing commissions, management fees and expenses all may be associated with mutual fund investments. Please read the prospectus before investing. Unless otherwise stated, mutual fund securities and cash balances are not covered by the Canada Deposit Insurance Corporation or by any other government deposit insurer that insures deposits in credit unions. Mutual fund values change frequently and past performance may not be repeated.
®Credential is a registered mark owned by Credential Financial Inc. and is used under licence.”