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We want to
hear from you, always.

Please don't hesitate to ask questions or share comments.


Require technical assistance
after hours?

For assistance outside regular hours.

Call us toll-free: 1-866-427-1223

Lost or Stolen Cards? 

Please report your lost or stolen card
immediately by calling your branch or
toll-free: 1-888-963-2000



Contact Us

Tel: 604-654-2000
Toll-free: 1-888-963-2000
Fax: 604-586-5156


Telephone Banking

Tel: 604-582-5494
Toll-free: 1-866-582-5494

Visa Cardholder Service

Canada & US: 1-855-341-4643
International Collect: 1-647-252-9549

Email Us

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24/7 Online
Banking Support

Send a question here 


Report a Lost or Stolen Card

If your card is lost, stolen, or captured by an ATM machine immediately contact us at:

Member Card

Monday to Friday 10am-5pm, Saturday 10am-3pm
604-654-2000, or toll free in BC 1-888-963-2000

For assistance with lost or stolen cards outside regular business hours, please contact:

VISA Service

Available every minute and day of the year:
Canada and US: 1-855-341-4643
International Collect: 1-647-252-9549

Resolving your complaint.


At Community Savings, we treat people the way we want to be treated. We appreciate you feedback and are committed to resolving your concern. We’re ready to listen about how we can do better.

Branches & ATMS