We want to
hear from you, always.


Please don't hesitate to ask questions or share comments.



We want to
hear from you, always.


Please don't hesitate to ask questions or share comments.

Let us help you find the answers you're looking for.

Call Us

Tel: 604-654-2000
Toll-free: 1-888-963-2000

Corporate Office

Tel: 604-654-2000
Fax: 604-586-5156

Telephone Banking

Tel: 604-582-5494
Toll-free: 1-866-582-5494

After Hours Online

Banking Support

Toll-free: 1-888-273-3488

Visa Cardholder Service

Canada & US: 1-888-341-4643
International Collect: 1-647-252-9549

Call Us

Tel: 604-654-2000
Toll-free: 1-888-963-2000


Corporate Office

Tel: 604-654-2000
Fax: 604-586-5156


Telephone Banking

Tel: 604-582-5494
Toll-free: 1-866-582-5494


After Hours Online
Banking Support

Toll-free: 1-888-273-3488


Visa Cardholder Service

Canada & US: 1-888-341-4643
International Collect: 1-647-252-9549


Email Us

For account related​ inquiries, please call us.
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Report a Lost or Stolen Card

If your card is lost, stolen, or captured by an ATM machine immediately contact us at:

Member Card

Monday to Friday 10am-5pm, Saturday 10am-3pm
604-654-2000, or toll free in BC 1-888-963-2000

For assistance with lost or stolen cards outside regular business hours, please contact:
1-888-277-1043

VISA Service

Available every minute and day of the year:
Canada and US: 1-855-341-4643
International Collect: 1-647-252-9549

Branches & ATMS