Assistant Branch Manager, Member Services

Assistant Branch Manager, Member Services

Are you looking for a career you can be proud of? An employer that cares as much about its employees as it does about its membership? Are you a team player that helps make your workplace great? Are you a self-starter who can see opportunities and offer great solutions? Are you an ardent leader and want to make a real impact in the lives of the people you serve?

If the answer to these questions is yes, then we are looking for YOU.

Our team is looking for an Assistant Branch Manager, Member Services. What is that? Well, it’s an emerging leader in our retail branch team who ensures that an outstanding service is delivered to all our retail members; provides sales leadership and coaching to the staff; ensures branch operations exceed member expectations by managing and monitoring the day to day activities of branch staff… but that is just the technical part.

What we are really looking for is someone who is at the top of their game. Someone who is a team player and display highly effective interpersonal skills and the ability to develop long term relationships with members, potential members and co-workers. Someone who recognizes that every interaction with a member is an opportunity to have a true impact on the life of a real, hard-working, person that appreciates honest and trustworthy advice and service. An opportunity to help someone reach their goals. An opportunity to encourage someone to dream bigger and grab hold of the life they want. Maybe you’re working for another financial institution where you’re feeling under paid? Unrecognized for your contributions? Well, Community Savings is proudly a designated Living Wage Employer. You could be working for one of the highest paying Credit Unions in British Columbia. We also have one of the best benefits packages in the industry.

We want you to come for the opportunity for a great job, but stay for our team-first mentality, our borderline obsession with member service excellence, our commitment to life-long learning, and the chance to make a real difference.

Salary Range (base salary + RRSP) - $75,935.00 - $94,900.00

A little more about us:
Community Savings Credit Union is the largest fully-unionized credit union in British Columbia. We were founded in 1944 by a group of hard-working individuals that believed everyone deserved a fair opportunity to pursue their dreams. That mission is as true today as it was in 1944. We’re unionized by choice and are proud of our relationship with MoveUp.

Basic Role Qualifications:
* 3 - 6 years retail banking experience, experience in supervisory capacity is an asset
* Two years post-secondary formal education is desired. Education – Supervisory/coaching course.
* Previous banking/credit union experience in the front line or administrative area is required.
* Minimum 1 year experience in a leadership or supervisory role
* Minimum 1 year experience as a coaching/mentoring role

Contact us to learn more about this opportunity or our Credit Union
Job Type: Full-time
Salary: $75,935.00 to $94,900.00/year
Location: New Westminster

If you're passionate about your community, adore making an impact, thrive in a fast-paced environment and want to make a difference, you can send your resume and cover letter to: referencing “Assistant Branch Manager, Member Services” in the subject line.