Report a Lost or Stolen Card

If your card is lost, stolen, or captured by an ATM machine immediately contact us at:

Member Card

Monday to Friday 10am-5pm, Saturday 10am-3pm
604-654-2000, or toll free in BC 1-888-963-2000

After Hours
For assistance with lost or stolen cards outside regular business hours,
please contact 1-888-277-1043

VISA Cardholder Service

Available 24/7 every day of the year.

Canada and US:         1-855-341-4643
International Collect:  1-647-252-9549