Member First

Member First is both a promise and a commitment to provide outstanding service. Through ongoing skill development, feedback, and continuous evaluation, the goal of this program is to deliver the highest standard of service to you, our member.

As a member, you should expect to receive undivided and individual attention that is accompanied with a “glad to help you” attitude.  Advice and solutions offered should always be in your best interest. Regardless of wealth or social standing, every Community Savings member deserves this level of service.

How are we doing?

As a member and owner of this credit union, your candid feedback is crucial to maintaining a high level of service. We encourage you to provide regular comments regarding your interactions with our staff.

7-QUESTION SATISFACTION SURVEY

Take just two minutes to let us know how we are doing. Your anonymous responses will provide valuable insight into how well we are serving your needs and what areas require further improvement. Take Survey

FEEDBACK FORM

If you have any comments regarding our products or quality of service, use our feedback form to share your thoughts and insight. Provide Feedback