Report a Lost or Stolen Card
If your card is lost, stolen, or captured by an ATM machine immediately contact us at:
Member Card
Monday to Friday 10am-5pm, Saturday 10am-3pm
604-654-2000, or toll free in BC 1-888-963-2000
For assistance with lost or stolen cards outside regular business hours,
please contact 1-888-277-1043
VISA Cardholder Service
Available 24/7 every day of the year.
Canada and US: 1-855-341-4643
International Collect: 1-647-252-9549