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COVID-19 Update

COVID-19 Update from Mike Schilling, President & CEO

March 13, 2020

Community Savings has been monitoring and responding to the COVID-19 situation for some weeks. Working closely with partners and following the advice of federal and provincial health authorities, you can be confident that best practices and safety procedures are in place. The health and safety of our members and staff – is always our first priority.  

I am happy to report that our team is in good health and that we are continuing to provide the same level of service to members – our branches are open, we are processing your transactions, applications, and responding to your day-to-day needs. 

Public health authorities are telling us that the risk of contracting this illness remains low and our goal is to keep our branches open for as long as this remains the case. 

We realize that many of you are choosing to restrict your daily travel.  We are also asking Members who feel unwell to avoid visiting a branch in person and use one of the many alternative methods available below:

Our team will do their utmost to meet your needs during this time and we want to thank our members for their support.  If you have any questions about the above services, or any other enquiries, please call us:

Lower Mainland:  604-654-2000
Victoria: 250-385-8431
Toll Free: 1-888-963-2000

Rest assured that your credit union has contingency plans for a number of scenarios which may disrupt our normal business activities. We’ve been around for 75 years and understand the importance of being prepared. Today, we are in a very strong position to manage these challenges and we will keep you updated as we all work through this situation.

 

Mike Schilling
President & CEO